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UBC Mathematics: MathNet FAQ [Expired Accounts]



UBC Mathematics: MathNet FAQ [Expired Accounts]




Question: What happens to my account when I leave?
Author: Joseph Tam
Date: Nov. 3, 2010

Who does this apply to?

Your computer account is a privilege of being a Department member. When your membership officially ends, notice will be given that your account will expire. Typical reasons for a member's departure include graduation, end of a research or teaching term, resignation, or retirement. Faculty retain their account if they retire to become Emeritus.

IT staff are notified of a member's departure by either an administrative staff member, or from an automated reminder based on the departure date filled out on their application form. An Email is sent to the member notifying them that their account will expire and be removed. If you receive an erroneous notice that your account is being deactivated, pleased contact the IT staff immediately. Note: there are many fraudulent termination notices: make sure the notice is genuine by contacting the IT staff.


What happens when your account is taken offline?

The following computer privileges will be revoked upon your departure:

  • Authentication: any authenticated services (i.e. services that require a username/password)) such as remote shells, Email services, online portals (e.g. WebMail, MathNet User Services, Internal Website, etc.) will not be accessible.
  • Files: your personal data will be archived. This includes Email messages, personal web pages, ownCloud data, etc. (See below on how to retrieve archives after your departure.)
  • DHCP/DNS: any laptops/computers registered to you will be de-registered, and may not be able to connect to the Internet.
  • Personnel directory: your name/contact information will be removed from our Department personnel directory.
  • VM access: access to virtual hosts provisioned for your use will be revoked.

Transitional services

The following transitional services are available for departing members:

  • Data archive: data you've accumulated here (e.g. Email, personal web pages, home directory, "Common" folder on our public Windows workstation, etc.) are archived. This archive can be made available to you for download after your account is taken offline. Please indicate to the IT staff you want this, and instructions will be sent to you.

    If your data is required immediately/continuously, consider making copies of your data to personal storage devices (e.g. laptop, thumb drive). You can also migrate your future location (if you have access) before your account here goes offline.

    When you arrive at your new location, Email the IT staff for instructions as to how to retrieve your data archive.

  • Email forwarding: messages to your former Email address can be forwarded to another Email address. Self configured Email forwarding will cease to work after your account is archived; you'll need to arrange forwarding with the IT staff to ensure Email continuity. Forwarding typically stays active for one year: use this time to update mailing list subscriptions and update correspondents.
  • Web forwarding: access to your personal web URL
    https://personal.math.ubc.ca/~username/
    can be redirected to a new URL. Advise the IT staff prior to your account deactivation to ensure continuity of service.